03-18-2020 08:27 PM
Hi all,
Something must have gone wrong in my config I just don't know what. Here is the situation. This is a new setup on PA-820 we have the GlobalProtect license. Some users including myself will connect to the vpn fine, access resources on the network and within a minute or so the network resources will just drop and fail, no status change on the VPN; it stays connected fine. Reconnecting solves it for a while and then it happens again and again and again. It does not happen to all users and computers though. For example my home desktop does not have the issue at all, connects fine and stays connected and works fine for hours. I'm wondering if it has something to do with cookies? Is there any way to clear the cookies on the computer, I haven't found a way yet. Or any other ideas at what I could check. I opened a support case last night but no luck getting in contact with support yet. Please let me know if there is any more info I could give that would help.
PA Software Version: 9.1.1
VPN Client: Windows 5.1.1-12
Thanks
