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GP communication between remote users

Andrew.Vernon
L1 Bithead

‎04-17-2020 08:42 AM

One of our help desk analysts working remotely asked why he was unable to use remote administration tools to assist end users also connected to the GP gateway. I'm not able to find a definitive answer in the docs and KB, but I expect this is by design. Can anybody confirm this, and is there a mitigation besides providing support staff with a virtual desktop on the inside LAN for administrative tasks?

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