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Unable to clear Apps seen from local firewall

sami-su
L1 Bithead

‎04-22-2020 02:27 PM

Hello,

Has anyone seen the following issue? 

Panorama manages a security policy for a remote PA, if you try clear the app seen counter on the remote PA using this KB https://docs.paloaltonetworks.com/pan-os/9-0/pan-os-admin/app-id/security-policy-rule-optimization/p... you get a server error: fail to clear usage data error.

 

If I clear the apps seen usage on the Panorama cli for the rule in question, I see the value back to 0, but on the remote PA it still shows the old usage count. Any reason why?

1 person had this problem.
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