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Who Me Too'd this solution

fatboy1607
L4 Transporter

‎05-18-2020 04:35 AM

Try Following Steps.

 

  • Disable WMI services : run - services.msc - Windows Management Instrumentation(WMI) - stop the service.
  • Delete the files under C:\Windows\System32\wbem\Repository
  • Open regedit
    Go to HKEY_LOCAL_MACHINE > Software and HKEY_CURRENT_USER > Software. Delete the Palo Alto Networks folder.
  • Delete the same if the same folder is present in any other user under HKEY_USERS.
  • Un-install GlobalProtect from Windows 'program and features'.
  • Make sure that the virtual adapter in not present in the Network adapter settings.
  • Reboot the machine.
  • Reinstall GlobalProtect with admin privileges.
  • Confirm that WMI service is running.
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