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The setting that you are looking for is "User Switch Tunnel Rename Timeout"

which can be found at: Network > GlobalProtect > Portal > [portal_conf] > Agent > App -> User Switch Tunnel Rename Timeout

 

See: 

https://docs.paloaltonetworks.com/globalprotect/9-0/globalprotect-admin/globalprotect-portals/define... for additional details.

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