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Prompt to change password as it will expire soon doesn't let you change the password

vulpine
L0 Member

‎04-07-2021 11:44 AM

I've had a number of users reach out to me to reset their password for the GlobalProtect because they become locked out. They have all said they get a message that their password will be expiring in so many days, but are never prompted to reset the password. Each user has said there is nowhere to click to change the password so it goes past the reset period.

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