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Who rated this post

mabutbul
L1 Bithead
In response to Joe_Botelho

‎05-11-2021 02:46 AM

Hey @Joe_Botelho 

 

The file should be moved to quarantine if the "Quarantine WildFire malware verdict" is flagged in the profile regardless of the fact it is in the block list.

In case it doesn't please do the following:

- validate the setting is enabled in the profile

- validate the profile the agent is getting

- open a support ticket to track the issue if none of the above works.

 

thanks

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