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Who Me Too'd this topic

PaloAlto TAC support has gone missing

dtran
L4 Transporter

‎06-17-2021 10:32 AM

Opened a S2 (high) ticket at 11am ET this morning about panorama in High Availability in suspended mode after upgrading from 9.1.9 to 9.1.10.  No response from TAC support after two hours.  I called in and have been waiting for over an hour with no one from PAN support responding.  This is outright bad.

 

A lot of cases that I've opened with TAC support ended up going nowhere.

1 person had this problem.
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Who Me Too'd this topic
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