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Panorama Serial Number Change (unable to) As log collector is using different Serial Number

Carl2002
L0 Member

‎06-18-2021 07:08 AM


Hi Community, 

 

I have this situation where I’m unable to change serial number on Panorama VM to upload license. The reason I am unable to change serial number via dashboard is because the Log collector configured locally is using a different serial number. 

I tried deleting the log collector, and log collector groups. 

 

then tried adding serial number, still got the same error. “Serial number can’t be changed on log collector” 

 

any ideas on this would be appreciated.

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