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Who rated this post

Remo
L7 Applicator
In response to Pasquale01

‎06-28-2021 12:21 PM

I have no idea where this is documented right now. I was told this by TAC support. In my situation the user was showing up correctly in the logs and so the machting for security policy rules was working fine but in the global protect configuration when I tried to create userbased configs I had to add the users in domain.local\username format and so the AD groups were not working. Then in TAC proposed this solution (as they found out this in another case from another customer) and this did the trick for me - and almost certainly will also do for you.

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