We have been receiving critical alerts saying telemetry uploads on all of our NGFWs from all locations are failing since just past midnight EDT last night. The most relevant parts of the alert are:
type: SYSTEM
subtype: device-telemetry
eventid: send-failed
object:
fmt: 0
id: 0
module: general
severity: critical
opaque: Failed to send: file 'PA_<redacted>_dt_10.0.5_20211009_0507_4-hr-interval_HOUR.tgz'
Opened a High Severity support ticket but do not expect a response from Palo Alto until Monday given SLA for High severity Support Tickets.
We are licensed through Later 2022. Support Active. Not an ISP issue as this is happening at four separate sites across the USA.
Assumed a Palo Alto maintenance issue but this seems to be going on longer than I would expect for maintenance. Reporting telemetry isn't a critical function, unless it's indicative of some other issue.
Anyone else seeing these issues?
