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Who rated this post

bbarmanroy
L5 Sessionator
In response to Muhammad-Rusli

‎11-23-2021 02:06 AM

@Muhammad-Rusli wrote:

Hi Bbarmanroy,

 

Thanks for your advice, If the hostname device already deleted from XDR management and xtray/icon cannot appears in the device.

Do u have any other way for getting generate logs?

@Muhammad-Rusli If you're looking to uninstall the agent manually, you can raise a support ticket in any case. They should be able to provide you with a cleaner tool to ensure a successful removal. 

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