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User-ID Agent not mapping users

L1 Bithead

Hello,

 

Im trying to configure User-ID Agent.

 

Dedicated users is created, with details acroding to: Create a Dedicated Service Account for the User-ID Agent (paloaltonetworks.com)

Agent version: 10.0.4-23

Agent is installed on Windows Server 2019.

DC's are on Windows Server 2019.

All is up to date. 

 

This is the status of the agent:

 

mgwozdz_1-1644489742592.png

 

But still this is not mapping any users.

When i click Monitoring, the list is empty. 

mgwozdz_2-1644489787346.png

 

Any advice how to resolve that issue?

Best Regards

Marcin

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