I have a GP user complaining about his GP sessions getting dropped. He's using certificate auth autovpn. The full error is
[Error]: The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect.
Network discovery started.
Now while that is going on, I see in Monitor/Global protect at that time is repeated messages of the client in pre-login
before-login status and no IP address yet assigned. What is likely going on? Any other logs to review?
| Type | Generate Time | Event ID | Stage | Source User | Source Region | Public IP | Public IPv6 | Private IP | Private IPv6 | Client Version |
| GLOBALPROTECT | 2/14/2022 4:45 | gateway-prelogin | before-login | ACME-67321211157 | US | 200.33.22.130 | 0.0.0.0 | 0.0.0.0 | 0.0.0.0 | 5.2.5 |
| GLOBALPROTECT | 2/14/2022 4:44 | gateway-prelogin | before-login | ACME-67321211157 | US | 200.33.22.130 | 0.0.0.0 | 0.0.0.0 | 0.0.0.0 | 5.2.5 |
| Client OS | Client OS Version | Repeat Count | Status | Login Duration | Error Code | Portal | Sequence Number | Action Flags | High Res Timestamp | Selection Type | Response Time |
| Windows | Microsoft Windows 10 Enterprise , 64-bit | 1 | success | 0 | 0 | GP_Gateway | 27604518 | 0x0 | 2022-02-14T04:45:07.499-08:00 |
| Windows | Microsoft Windows 10 Enterprise , 64-bit | 1 | success | 0 | 0 | GP_Gateway | 27604477 | 0x0 | 2022-02-14T04:44:35.386-08:00 |
