Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

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Had the same issue yesterday, I am using Cloud Identity Engine to sync users and machine objects to the palo.

Under Network - Global Protect - Portals - Agent - Config Selection Criteria - Device Checks the Serial Number Check was set to "no", I changed it to "none" and everything worked.

Lesson learned, test the portal and gateway with no config selection criteria checks.

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