Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Who Me Too'd this topic

MFA on the Palo Support Portal?

L4 Transporter

I saw the announcement that they were going to start requiring MFA for logging in on the Palo Alto websites and it mentions a code via email, however, I was already set up to use an authenticator app for this.  When I went to log in today, it seems to be ignoring my account settings and doing the email code every time.  I tried switching to the email method, saving, and then changing back to the authenticator option and saving again but it still seems to only give me the option to email a code at login.

 

Is anyone else running into this too?

Who Me Too'd this topic