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Announcements

Who Me Too'd this topic

MFA on the Palo Support Portal?

jsalmans
L4 Transporter

‎04-14-2022 08:44 AM

I saw the announcement that they were going to start requiring MFA for logging in on the Palo Alto websites and it mentions a code via email, however, I was already set up to use an authenticator app for this.  When I went to log in today, it seems to be ignoring my account settings and doing the email code every time.  I tried switching to the email method, saving, and then changing back to the authenticator option and saving again but it still seems to only give me the option to email a code at login.

 

Is anyone else running into this too?

6 people had this problem.
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