Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Who rated this post

Cyber Elite
Cyber Elite

@JFontes,

Has your IT Provider asked you for the client side logs? Can you connect via a Windows machine at your house or through your 4G network connection? Have you allowed the kernel extension after installing GlobalProtect so that the service itself is actually allowed to communicate with the agent? 

Who rated this post