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Cortex Data Lake Status Failure in Prisma Access CloudServices Plugin

nayubi
L1 Bithead

‎09-14-2022 02:09 PM - edited ‎09-14-2022 05:54 PM

After a DNS failure on Panorama, Cortex Data Lake Status failed with  "failed to validate server certificate for endpoint api.paloaltonetworks.com", in the cloudservices plugin for prisma access.

nayubi_0-1663189244206.png

Resolution:  Run the follow commands in Panorama CLI

  request plugins cloud_services logging-service status  -  this is to view status of certificate

  debug plugins cloud_services reset-endpoint  -  this is to reset endpoint certificate

  request plugins cloud_services logging-service status  -  run again to validate success

 

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