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I want to attach attachment in incident using playbook.

shreyash_412
L1 Bithead

‎01-29-2023 09:15 PM - edited ‎01-29-2023 09:19 PM

Hi Team, I have one use case I wanted to attach an attachment in an incident using the playbook. So I have one command which retrieves attachments of particular incidents.  I have created one playbook which first retrieves the attachment of a particular incident and then in the second task I'm using setIncident command to update incidents with attachments, but It is not working.

In Context data, there is a File object but I'm not able to set it in a particular incident using setIncident command. Below I attached a screenshot of setIncident task.

 

shreyash_412_1-1675055542282.png

 

 

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