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GP-Agent, Allow with Ticket to disconnect the GP-Agent

L3 Networker

Hi everyone,

I have a use case to disconnect the GP agent through the ticket. By following up on the admin guide I configured it. But it's not working. I have attached screenshots of the error message.

 

Configuration part:

In Portal, Agent >App settings  >allow users to disconnect GlobalProtect App(Always-on-mode)----Allow with Ticket.

The only configuration I did in regard to Allow with Ticket

AkashThangavel_0-1676191600728.png

Error message, I Tried all the formats of the Ticket number, But It is showing Enter correct ticket

error3.pngerror2.pngerror1.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Regards,

Akash Thangavel

Network Security Engineer

Tutelar Tech Labs.

Akash Thangavel, Network Security Engineer
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