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On newer versions (I'm assuming 10.0.0 and newer), in addition to changing the POLICY ACTION to allow and PACKET CAPTURE to disable, you need to change the LOG SEVERITY to none. I hope this helps someone. (This worked successfully on PAN-OS 10.2.2 & 10.2.3-h2)
Palo-Alto-Anti-Spyware-Fix-DNS-Error.png

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