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That's from the test button?  It just means the XSOAR server can't hit that URL, which for SAML doesn't matter since it all happens in the Users Browser.

 

Basically if you think you have things configured correctly, the test is to try and login!

 

There is a how-to video on SAML here, doesn't cover Ping but the concepts are all the same: https://live.paloaltonetworks.com/t5/cortex-xsoar-how-to-videos/cortex-xsoar-video-how-to-setup-saml...

 

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