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Scan stuck on \\?\GLOBALROOT\Device\HardiskVolume2\EFI\Boot\bootx64.efi

tlmarques
L4 Transporter

‎08-09-2023 02:49 AM

Hello, we are using Cortex in a Citrix VDI environment.... Non-persistent VDI.

We installed the agent with the VDI flag on the GoldenImage.

When we perform the imageprep scan, it timeout and on cmd appears to be stuck on this file:

\\?\GLOBALROOT\Device\HardiskVolume2\EFI\Boot\bootx64.efi

 

We've tried reinstalling, etc... with no success.

Version: 8.1.0.41560

We've already opened a case with support, but currently, there's no solution... Has anyone experienced something identical?

If this post answers your question, please mark it as the solution.




Best regards
Tiago Marques
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