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Hi @luishoracio.arizaga 

 

When comes to URL Filtering, Palo Alto firewall doesn't use local URL database in general terms. Yes it will regularly download and update a "seed" file, which will act as initial cache, which contains the most common URLs for your region, so firewall will not go to the cloud. For any other URL that is not in that seed file and it is not in firewall cache it will query the cloud.

Can you following the instructions from this guide and check the output?
https://docs.paloaltonetworks.com/advanced-url-filtering/administration/troubleshooting/pan-db-cloud...


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