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Who rated this post

C.Shirkoff
L1 Bithead
In response to cpartsenidis

‎02-08-2024 09:51 AM

Your experience with TAC is similar to mine. Whether your issue is solved by TAC is hit and miss, as it seems there is a wide range of skills in the tier 1 engineers. I have had multiple issues with Global Protect LSVPN which apparently is a feature few TAC engineers have experience with, and often find the solution while TAC is requesting yet another techsupport file or tcpdump.

 

Thanks for sharing your solution and the reason for your rollback as this information is invaluable to the community.

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