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Agent not communicating

L2 Linker

Hello, If I ask, can you please answer to this question? 

The certificate used for decryption was installed as a trusted root CA certificate to ensure communication between the Cortex XDR Agent and Cortex XDR Management Console. What action needs to be taken if the administrator determines the Cortex XDR Agents are not communicating with the Cortex XDR Management Console?

a. reinstall the root CA certificate 

b. enable SSL decryption

c. disable SSL decryption 

d. add paloaltonetworks.com to the SSL Decryption Exclusion list

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