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07-09-2024 07:01 AM
Hello,
To confirm information of your bolded statement, are you having issues with upload, download, or both?
Is your routing just a single static route to the Starlink gateway, i.e. is there any route failover on the Palo of any kind setup? Im assuming the WAN interface on the Palo is DHCP with starlink?
While we havent had this with any of our Starlink connections, its possible you are running into an MTU issue. To confirm this if you have a client behind the Palo, in Windows you can send ping packets of different sizes so you may want to play around with that to see if/where it breaks at and adjust the Palos WAN interface MTU accordingly.
Its also possible you are just running into a layer 1 issue. Have you replaced the cable running from the Starlink to the Palo, or possibly tried a different port on the Palo altogether.
