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I'm facing issues with my Cortex install on a RHEL 9.4 system.
Agent version 8.4.0.123787

Kernel version 5.14.0-427.35.1.el9_4.x86_64

Some services are stopped and not restarting:

• Command Run:
   

  sudo /opt/traps/bin/cytool runtime query
• Stopped Services: clad, spmd, lted
• Attempt to Restart Services:
   

  sudo /opt/traps/bin/cytool runtime start all
• Result: No change; services remain stopped.

No telemetry is being sent to the portal either. any thoughts on this ?


root@rc-tmp-rhel9 ~]# sudo /opt/traps/bin/cytool runtime query
Name PID User Status Command
pmd 930 root Running /opt/traps/bin/pmd
clad N/A N/A STOPPED N/A
dypd 2501 root Running /opt/traps/bin/dypdng
spmd N/A N/A STOPPED N/A
lted N/A N/A STOPPED N/A
pyxd 1214 root Running /opt/traps/python/payload/pyxd
[root@rc-tmp-rhel9 ~]# sudo /opt/traps/bin/cytool runtime start all
Redirecting to /bin/systemctl start traps_pmd.service
Name PID User Status Command
pmd 930 root Running /opt/traps/bin/pmd
clad N/A N/A STOPPED N/A
dypd 2501 root Running /opt/traps/bin/dypdng
spmd N/A N/A STOPPED N/A
lted N/A N/A STOPPED N/A
pyxd 1214 root Running /opt/traps/python/payload/pyxd
[root@rc-tmp-rhel9 ~]# sudo /opt/traps/bin/cytool runtime query
Name PID User Status Command
pmd 930 root Running /opt/traps/bin/pmd
clad N/A N/A STOPPED N/A
dypd 2501 root Running /opt/traps/bin/dypdng
spmd N/A N/A STOPPED N/A
lted N/A N/A STOPPED N/A
pyxd 1214 root Running /opt/traps/python/payload/pyxd