Hello All,
i have problem with my GP. I configured it and for 99% users work fine. But a few has communicate "resend credential" and stuck.
In log file PanGPA.log i have:
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect'
(T6992) 12/01/15 11:24:13:728 Info ( 357): Connecting to Pan MS Service end
(T6992) 12/01/15 11:24:14:735 Debug( 222): CPanSocket::onConnect - return error code = 10061.
(T6992) 12/01/15 11:24:18:731 Info ( 349): InitConnection ...
(T6992) 12/01/15 11:24:18:731 Info ( 357): Connecting to Pan MS Service end
(T6992) 12/01/15 11:24:19:745 Debug( 222): CPanSocket::onConnect - return error code = 10061.
(T6992) 12/01/15 11:24:23:739 Info ( 349): InitConnection ...
(T6992) 12/01/15 11:24:23:739 Info ( 357): Connecting to Pan MS Service end
(T6992) 12/01/15 11:24:24:753 Debug( 222): CPanSocket::onConnect - return error code = 10061.
(T6992) 12/01/15 11:24:28:747 Info ( 349): InitConnection ...
(T6992) 12/01/15 11:24:28:747 Info ( 357): Connecting to Pan MS Service end
(T6992) 12/01/15 11:24:29:776 Debug( 222): CPanSocket::onConnect - return error code = 10061.
(T6992) 12/01/15 11:24:33:754 Info ( 349): InitConnection ...
(T6992) 12/01/15 11:24:33:754 Info ( 357): Connecting to Pan MS Service end
(T6992) 12/01/15 11:24:34:768 Debug( 222): CPanSocket::onConnect - return error code = 10061.
I think this is local issue but I can't repair it.
Any ideas what is wrong?