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No User ID in traffic logs (unless I filter soruce user afterwards) and User activity report blank

L4 Transporter

Has any one  expereinced any issue to where the ACC shows source user-id but when ser report is ran its blank? Equallu I do not se user name in Traffic logs but  when I filter by source user the name shows up. I tried restarting agent and everything still no luck. I also can see user name in User ID agent on windows machine

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