05-20-2016 02:34 AM
Greetings
I am not sure if anyone has come across this alert SYSTEM ALERT : critical : fail to integrate the update of registered ip addresses since 61 seconds on a regular basis? If yes, can someone please shed some light on what is causing this issue?
When this alert was seen for the first time, I went on to restart the user-id agent as the alert was coming in from the User-ID which did not fix the problem. Raised this as a case and it was noted as a bug and subsequently restarting the User-ID process resolved the issue after upgrading to PAN-OS 6.1.10. It was down to out-of-sync condition between the device server and the User-ID process.
Unfortunately, these alerts are back again on 6.1.10 and restarting the user-id process stops the alerts but are back again when the PA's failover. Restarting the user-id process again after the failover stops the alerts.
Not sure why this is the case, so wondered if anyone has to share some valuable knowledge on this.
Many Thanks
