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Cannot loggin with my own personal account

L1 Bithead

Are there more people having trouble login in to websites of Palo Alto.

 

I pass my PCNSE 7 today, but login in the palo Alto Live community website, no way.

The company I work is parner, but we not owning PA firewall our self, juist managing the PA's of our customors.

I send mail to Palo Alto, but they telling me I have to give a serial number of my Firewall (that I do not have)

Getting frustrated I send my trail license of my VM-300 I used for learning for my exam.

I get a mail back:

 

Kindly reach out to our eval team at EMEA-EVAL@paloaltonetworks.com regarding your eval VM. Please let us know if you require further assistance.

 

But I just want access to Live with my own account and not the account I use now (that's the one of my company.

 

More people having trouble with the adminstration of Palo Alto?

 

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