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Unable to open TAC cases due to mandatory TSF file upload requirement

Bian_Support
L0 Member

‎12-09-2024 10:16 PM

hi guys, 

I am trying to open a TAC case in PA portal, however it seems there is latest change happen which requires a TSF file upload mandatory.

SInce we are a restricted site, we cannot share or upload anything on the portal. Because of this issue, i cannot create a case.

The "File Case" button is not activating.

 

 

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