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Who rated this post

Antony_Chan
L2 Linker

‎12-23-2024 11:33 PM

@D.Meyer If your agent version is 8.6.0, there's a bug where the agent will continue blocking the device despite that the exception is in place. On top of that, the agent will not report back the event - hence it'll not show in the device violation page. Try reach out to support to create a SUEX. We got the same problem and the SUEX is the only workaround so far. TAC told us that 8.6.1 should solve this issue.

AC
(1)
Who rated this post
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