Hi, we have GlobalProtect configured using a LDAP group for authentication in the VPN "cn=groupvpnusers,ou=_generic_groups,dc=it,dc=xxxx,dc=local" When we commit this new config using vpn group in Auth profile, the GP authenticacion is working fine but 2-3 hours later it starts to fail and we get this error in all users in this group "failed authentication. Reason: User is not in allowlist". To solve it we need to configure all in the "Auth profile" in order to work again. We dont know why if we use a group in Auth profile the PA is working fine only 2-3 hours. ¿any timeout mapping?¿any refresh? PanOS is 6.0.12 This is the useridd.log after 2 hours using ldap groups for auth VPN: 2016-08-03 13:18:18.042 +0200 debug: pan_authd_service_req(pan_authd.c:3316): Authd:Trying to remote authenticate user: paloaltovpntest 2016-08-03 13:18:18.042 +0200 debug: pan_authd_service_auth_req(pan_authd.c:1158): AUTH Request <'vsys1','LDAP_USER_VPN_FR-1-1','paloaltovpntest'> 2016-08-03 13:18:18.045 +0200 panauth:user <it.xxxxxx.local\paloaltovpntest,LDAP_USER_VPN_FR-1-1,vsys1> is not allowed 2016-08-03 13:18:18.045 +0200 debug: pan_authd_process_authresult(pan_authd.c:1353): pan_authd_process_authresult: it.xxxxxx.local\paloaltovpntest authresult not auth'ed 2016-08-03 13:18:18.054 +0200 debug: pan_authd_process_authresult(pan_authd.c:1399): Alarm generation set to: False. 2016-08-03 13:18:18.054 +0200 User 'it.xxxxxx.local\paloaltovpntest' failed authentication. Reason: User is not in allowlist From: 88.3.65.25 2016-08-03 13:18:18.054 +0200 debug: pan_authd_generate_system_log(pan_authd.c:866): CC Enabled=False This is when its working (in this case using all in auth profile not ldap group) 2016-08-03 13:24:56.096 +0200 debug: pan_authd_service_req(pan_authd.c:3316): Authd:Trying to remote authenticate user: paloaltovpntest 2016-08-03 13:24:56.096 +0200 debug: pan_authd_service_auth_req(pan_authd.c:1158): AUTH Request <'vsys1','LDAP_USER_VPN_FR-1-1','paloaltovpntest'> 2016-08-03 13:24:56.098 +0200 debug: pan_authd_common_authenticate(pan_authd.c:1654): Authenticating user using 2016-08-03 13:24:56.125 +0200 debug: pan_authd_authenticate_service(pan_authd.c:629): authentication succeeded (0) 2016-08-03 13:24:56.125 +0200 debug: pan_authd_authenticate_service(pan_authd.c:635): account is valid 2016-08-03 13:24:56.125 +0200 authentication succeeded for user <vsys1,LDAP_USER_VPN_FR-1-1,it.xxxxxx..local\paloaltovpntest> 2016-08-03 13:24:56.125 +0200 debug: pan_authd_process_authresult(pan_authd.c:1353): pan_authd_process_authresult: it.xxxxxxx..local\paloaltovpntest authresult auth'ed 2016-08-03 13:24:56.126 +0200 Request received to unlock vsys1/LDAP_USER_VPN_FR-1-1/it.xxxxxx.local\paloaltovpntest 2016-08-03 13:24:56.131 +0200 User 'it.xxxxxxx.local\paloaltovpntest' authenticated. From: 85..x.x.x
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