Hi all, We have a Palo Alto VM-100 running under ESXi 5.0 which up until this week has been rock solid. On Monday it rebooted itself. No config changes had been made for almost a month prior to this. It also rebooted itself twice yesterday and once so far today. The messages in the log are as below. Order is from bottom to top. Autocommit job failed Dataplane is now up The system is starting up. The system is shutting down. data_plane: restarts exhausted, rebooting system The dataplane is restarting. supervisor: Exited 1 times, must be manually recovered. tasks: Exited 1 times, must be manually recovered. all_task_2: Exited 4 times, must be manually recovered. PAN-DB cloud list loading failed (ERROR:Couldn't resolve host name). all_task_3: exiting because missed too many heartbeats all_task_2: exiting because missed too many heartbeats all_task_3: exiting because missed too many heartbeats all_task_2: exiting because missed too many heartbeats all_task_3: exiting because missed too many heartbeats all_task_2: exiting because missed too many heartbeats all_task_3: exiting because missed too many heartbeats all_task_2: exiting because missed too many heartbeats I logged a call over 24 hours ago with our support company but so far nobody has been able to offer any assistance at all. I'm hoping somebody on here has maybe seen this before? Any help would be very much appreciated! Many thanks, Dave Palo Alto VM-100 Software version 5.0.11 Application version 450-2330 Antivirus version 1346-1817 URL Filtering version 2014.08.13.411
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