- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
Hello, I work at ISI Sviluppo Informatico SRL ( www [dot] isisviluppo [dot] it), we are a software development company.
We have one executable ( LauncherPlus.exe ), part of our software, that is detected as a virus by your product, but it's a false positive.
It get detected as "generic.ml"
Here you can find the report: .virustotal.com/en/file/4af4562464113e3274e3f0e6c18df0443e222d02fe8603c9626b85e5b5c895ef/analysis/15...
Is there an email where I can send this file?
This executable is the updater of our software, so when the main software start, the LauncherPlus.exe is executed and it check for new versions. When a new version is found then LauncherPlus.exe update the main software, and then relaunch it.
Is it possible to fix the false positive detection issue?
Thank you for your support.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!