Hello, I work at ISI Sviluppo Informatico SRL ( www [dot] isisviluppo [dot] it), we are a software development company.
We have one executable ( LauncherPlus.exe ), part of our software, that is detected as a virus by your product, but it's a false positive.
It get detected as "generic.ml"
Here you can find the report: .virustotal.com/en/file/4af4562464113e3274e3f0e6c18df0443e222d02fe8603c9626b85e5b5c895ef/analysis/15...
Is there an email where I can send this file?
This executable is the updater of our software, so when the main software start, the LauncherPlus.exe is executed and it check for new versions. When a new version is found then LauncherPlus.exe update the main software, and then relaunch it.
Is it possible to fix the false positive detection issue?
Thank you for your support.
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