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07-10-2020 08:55 AM
Hello,
Can I please request to remove a false positive from a new version of Outbyte PCRepair?
It is clean and doesn't contain any unwanted behavior.
Outbyte PCRepair download link: https://outbyte.com/software/pc-repair/download/
Detection name: Generic.ml
File Hash: 5a879f6d39901172648fe24caa98d4ac4fb32679b6824b5bb5a1d4acd280afd2
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/5a879f6d39901172648fe24caa98d4ac4fb32679b6824b5bb5a1d4acd280afd2...
Current VirustTotal Verdict: 4/67
Description: Outbyte PCRepair cleans, speeds up and protects computers
Thank you,
Elena
07-13-2020 10:25 AM
Hello @YelenaRez
This signature is been disabled now in WF, and it will take about 24 hours till it is updated on AV database
Thanks
Himani
07-13-2020 09:00 AM
Hello @YelenaRez
I have submitted the hash for re-analysis, I will update you once I hear more from development.
Best
Himani
07-13-2020 10:25 AM
Hello @YelenaRez
This signature is been disabled now in WF, and it will take about 24 hours till it is updated on AV database
Thanks
Himani
07-13-2020 11:25 AM
Dear Himani,
Thank you so much for your help, really appreciate it!
Regards,
Elena
07-15-2020 09:51 AM
Hello,
Can you please help me with the issue.
2 days ago we received your reply that a false positive has been resolved, however, VirusTotal continues to show a detect from your antivirus:
VirusTotal result: https://www.virustotal.com/gui/file/5a879f6d39901172648fe24caa98d4ac4fb32679b6824b5bb5a1d4acd280afd2...
SHA-256: 5a879f6d39901172648fe24caa98d4ac4fb32679b6824b5bb5a1d4acd280afd2
Detection name: Generic.ml
Please let me know if you need any additional information.
Thank you,
Elena
07-22-2020 02:21 PM
No longer considered malicious
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