Cannot log in to GUI and CLI after upgrade to 11.1.4-h7

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Cannot log in to GUI and CLI after upgrade to 11.1.4-h7

L0 Member

After the upgrade to 11.1.4-h7 from 11.1.2-h3, we cannot log in using our admin credential on the GUI. We are getting error "Invalid username or password" and "Your login session has expired and you have been logged out for security reasons. Please log in again if you wish to continue." There were no changes before the upgrade. Cannot log in even in an incognito browser and via CLI, also cleared the cache but still same issue. The pa-vm is hosted in Azure, it's almost 3 hours since the reboot of the firewall.

 

Can anyone help me on this? 

2 REPLIES 2

Cyber Elite
Cyber Elite

Hello,

Try a different browser. Sometimes incognito isnt enough.

 

Regards,

L0 Member

No luck with the other browser, issue still persists. 

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