we are trying to take an Azure back up of the Palo Alto VM but our CSP is reporting an issue with the backup agents on the Palo VM. The backup Pre checks are failing with a warning that it "cannot communicate with the vm agent for snapshot status vm sub task timed out"
Can anyone guide on where i should look for where this issue may be, we are on release 9.0.7 and vm plugin 1.0.8
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