we are trying to take an Azure back up of the Palo Alto VM but our CSP is reporting an issue with the backup agents on the Palo VM. The backup Pre checks are failing with a warning that it "cannot communicate with the vm agent for snapshot status vm sub task timed out"
Can anyone guide on where i should look for where this issue may be, we are on release 9.0.7 and vm plugin 1.0.8
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!