we are trying to take an Azure back up of the Palo Alto VM but our CSP is reporting an issue with the backup agents on the Palo VM. The backup Pre checks are failing with a warning that it "cannot communicate with the vm agent for snapshot status vm sub task timed out"
Can anyone guide on where i should look for where this issue may be, we are on release 9.0.7 and vm plugin 1.0.8
I know this is an old post but is there anyone out there backing up the config? Are they waiting for it to fail over and lose the config? Surely there is a way?
I was reading this old post from 2019. I cant even locate this portal.
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