Error while setting up VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure

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Error while setting up VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure

L1 Bithead

Hi All,

We were trying to setup a Palo Alto VM-Series Next-Generation Firewall (Bundle 2 PAYG) in the new Azure tenant but we received the following error message:

 

 PA_Error.png

 

This is a new tenency. Is there something you can help?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

For Azure CSP only BYOL is currently supported. 

View solution in original post

6 REPLIES 6

L4 Transporter

Since you mention this is a new tenency, you may still be in the new/free subscription which typically does not allow Pay as you go.  Bundle1 and Bundle2 are PayGo licenses.  You will need to have a Pay-As-You-Go subscription on the Azure side to use the Bundles.

https://azure.microsoft.com/en-us/offers/pay-as-you-go/

 

Thanks for the reply @jmeurer

 

Let me get the team to check this.

Hi, 

 

I have checked with the team. The tenancy is not in free or trial mode. So that does not seems to be an issue. 

 

Thanks

 

In that case, I would suggest opening a support case with the Microsoft Azure Team.  That error is a Marketplace error not specific to Palo Alto Networks.  Your account is not allowing you to purchase PayGo licensed instances.

Hi,

 

Can anyone confirm if its true that Palo PAYG is not support with Azure CSP? 

 

Thanks

For Azure CSP only BYOL is currently supported. 

View solution in original post

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