01-27-2020 09:14 AM
How are you?
I have a big problem with my panorama.
I have set up a Panorama on Azure ( FREE TRIAL ACCOUNT), I upgraded it from 8.1.0 to 9.0.4 and I added Prisma License and install cloud service plugin. Everything was great at this time no problem.
I Stopped the VM on Azure during the night and when I have rebooted the next day the trouble has started
Since this moment I have a lot of problems to connect to panorama, two things happened:
Either the WEB UI interface does not appears that all ( ERROR_CONNECTION_REFUSED)
OR the WEB UI appear but without the login prompt and the page continue to load.
If someone has any idea, I would like to know about it. 🙂
I have access via SSH but some of the commands doesn't work, I tried to :
-Restart with request restart system command
- Debug with debug software restart process management-server command
I could find in the log with this command tail follow yes mp-log pannt-info.log that the connexion with the DB seems to be not possible...
The size of the Virtual Machine on Azure is Standard D3 v2 (4 vcpus, 14 GiB memory). I thought it could be because of the minimum requirement but I'm not sure.
I have no rules to block the traffic, I tried from a different computer, from a different place, no works.
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