No login Form in the Web GUI

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No login Form in the Web GUI

L1 Bithead

Hello,

 

I just see a blank Yellow screen with no login form to enter the username and password.

Any fix for this ?

 

Version: PA-VM-AWS-11.1.2-h3

5 REPLIES 5

L5 Sessionator

Hello,

 

Are you still able to log into the CLI fine? I would probably just restart the web-server process: debug software restart process web-server

Thanks for the response. I am able to log into the CLI, and have restarted the web-server. Unfortunately this didn't result in any improvement.

L3 Networker

Hello,

Have you enabled Certificate Authentication for one Administrator? If yes, then no one else can login with username and password.

"Configuring certificate-based authentication for any administrator disables the username/password logins for all administrators on the firewall; administrators thereafter require the certificate to log in."

https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-admin/firewall-administration/manage-firewall-a... 

Cheers,
Cosmin

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That would explain the behavior, however, looking through the steps, that is not something we've done.

L1 Bithead

For reference this is occurring on 11.1.2-h3. When we deploy 10.1.12 with the same configuration we get the expected login forms.

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