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L1 Bithead

Prisma Access - GlobalProtect APP version

Is there any way to see which GP APP version is currently used ? 


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L3 Networker

Re: Prisma Access - GlobalProtect APP version

Hi  DLONGPRE,

 

If you are referring to see which client is on the Prisma Access Portal, currently there is no way to see that.

You can always see the version once the client is installed.

Also, Prisma Access updates the client as follows:

 

 

Major GlobalProtect App Releases (for example, x.0 or 5.x)—Prisma Access updates the agent on the portal with the latest major release 7-10 days after the general availability of the x.0.1 version of that release.

For example, given an agent release of 5.1, Prisma Access updates the agent on the portal 7-10 days after the release of 5.1.1.
Minor GlobalProtect App Releases (for example, 5.1.x)—Prisma Access updates the agent on the portal with the latest minor release 7-10 days after the general availability of that release.

Reference:

https://docs.paloaltonetworks.com/prisma/prisma-access/prisma-access-panorama-admin/prisma-access-ov...

 

If you wish to manage the client version, simply follow the steps from the link below:

https://docs.paloaltonetworks.com/prisma/prisma-access/prisma-access-panorama-admin/prisma-access-ov...

 

I hope this helps.

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All Replies
Highlighted
L3 Networker

Re: Prisma Access - GlobalProtect APP version

Hi  DLONGPRE,

 

If you are referring to see which client is on the Prisma Access Portal, currently there is no way to see that.

You can always see the version once the client is installed.

Also, Prisma Access updates the client as follows:

 

 

Major GlobalProtect App Releases (for example, x.0 or 5.x)—Prisma Access updates the agent on the portal with the latest major release 7-10 days after the general availability of the x.0.1 version of that release.

For example, given an agent release of 5.1, Prisma Access updates the agent on the portal 7-10 days after the release of 5.1.1.
Minor GlobalProtect App Releases (for example, 5.1.x)—Prisma Access updates the agent on the portal with the latest minor release 7-10 days after the general availability of that release.

Reference:

https://docs.paloaltonetworks.com/prisma/prisma-access/prisma-access-panorama-admin/prisma-access-ov...

 

If you wish to manage the client version, simply follow the steps from the link below:

https://docs.paloaltonetworks.com/prisma/prisma-access/prisma-access-panorama-admin/prisma-access-ov...

 

I hope this helps.

View solution in original post

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