03-13-2023 09:49 AM
Just turned up AIOps free and have my devices, panorama and firewalls, added to the AIOps device inventory. Panorama is sending telemetry data however my firewalls are not. I've configured my firewalls' templates to send telemetry data, which includes threat prevention, device health and performance, and product usage, as well as the region. Still, the AIOps device inventory is showing telemetry data status disabled. Is the Panorama template configuration sufficient to complete the firewall telemetry config?
03-13-2023 10:56 AM
Try to restart management server process on firewall.
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClaGCAS
03-13-2023 12:56 PM
Hello @giapperreault,
I saw your post and have a few recommendations for you. You may want to look at initially,
Please refer to the below document:
https://docs.paloaltonetworks.com/aiops/aiops-for-ngfw/get-started-with-aiops/enable-telemetry
Thanks and Regards,
Devanshu Taneja
Product Specialist
Palo Alto Networks
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