HIP Report not found via API

[nirkain]

Hey guys, i'm having a weird issue when trying to extract HIP Reports via the API.
I'm using the following API endpoint to extract HIP Reports:

https://<FIREWALL_IP>/api?type=op&cmd=<show><user><hip-report><computer>HOSTNAME</computer><ip>IP_ADDRESS</ip><user>USERNAME</user></hip-report></user></show>&key=<API_KEY>

But when i try it i receive the following response from the firewall:

<response status="success"><result><error>can't find hip report</error>
</result></response>

I took the username/ip/hostname from the HIP match logs exactly as they are written so they should be correct, so i'm not sure what could be the issue here, any ideas?

[JimmyHolland]

Hi @nirkain, similar to this thread (https://live.paloaltonetworks.com/t5/cortex-xdr-discussions/bd-p/Analytics_Discussions), I would recommend getting the HIP report via CLI first to confirm the three variables are correctly formatted (computer, IP, user) and then once successful, try the API command afterwards.

Hope that helps!