Activate Palo Alto Networks Trial Licenses

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Activate Palo Alto Networks Trial LicensesActivate Palo Alto Networks Trial Licenses


Palo Alto Networks is here to assist you during these unprecedented times, which is why we’ve pulled out all the stops on offering extended trial license periods for GlobalProtect and others. Learn how to activate your trial license today.



Activate Palo Alto Networks Trial Licenses

Activating trial license for a Palo Alto Networks product can be an exciting moment for you and your network. Not only are you starting your journey with the leader in cybersecurity, but you’re also taking the next steps toward increasing your security posture.


If you’re still interested in learning more about our Next-Generation Firewall, then I have some great news. Palo Alto Networks is hosting a series of Virtual Ultimate Test Drives for Next-Generation Firewall where you’ll get a guided hands-on experience of our highly automated and natively integrated security platform.


Here are some dates to jot down:


April 6, 2020
1pm - 4pm
April 7, 2020
11am - 2pm
April 8, 2020
3pm - 6pm
April 13, 2020
1pm - 4pm
April 22, 2020
8am - 11am
April 27, 2020
11am - 2pm
April 29, 2020
5pm - 8pm
Los Angeles,
United States
Los Angeles,
United States



What trial licenses are available by Palo Alto Networks?

Trial licenses are available for various threat prevention features, such as: DNS Security, GlobalProtect, WildFire, and SD-WAN. For a current list of available trial licenses, please reach out to your account team.


NOTE: When activating a purchased license, the trial license for that feature will be overwritten and can no longer be used.


How do I activate a GlobalProtect Trial License?

We are extending our GlobalProtect Subscription trial to 90-days at no cost, to enable instant remote access capacity on existing infrastructure, available both on Next-Generation Firewall hardware and VM-series for our existing customers.


Let’s get right into it. Activating a GlobalProtect trial license will require you log in to the Customer Support Portal (CSP).

Once you’re logged in, on the left side, find Assets > Devices.

Customer Support Portal Assets > DevicesCustomer Support Portal Assets > Devices


Next, find the device for which you want the trial licenses to be applied. You can either scroll down the list or use the filter option on the top right to search. In our example below, we selected the serial number.

Customer Support Portal Filter By Serial NumberCustomer Support Portal Filter By Serial Number


Once you find the correct device, click the Pencil icon in the Action column.

Customer Support Portal Device ActionCustomer Support Portal Device Action


A pop-up window will appear that will show your Device Licenses.

Find the section marked Activate Licenses and select Activate Trial License.

Activate Trial LicensesActivate Trial Licenses


Next, you’ll see the Available Trial Licenses appear. Select the desired licenses.

NOTE: The screenshot below is solely for example purposes and may not accurately represent the trial licenses available on your device.

Available Trial Licenses SampleAvailable Trial Licenses Sample


After you select the trial license you need, be sure to read through the EULA and Support Agreement and click Agree and Submit when you’re ready.

Device Licenses EULA Support AgreementDevice Licenses EULA Support Agreement


Finally, you will need to retrieve the license keys on the device with the trial licenses applied. From your web interface, select the Device tab, scroll to the section labeled “License Management,” and click “Retrieve license keys from license server.”

Web Interface - Device Tab License ManagementWeb Interface - Device Tab License ManagementLicense Management - RetrieveLicense Management - Retrieve


Additional Information

How to Activate Trial Licenses - Knowledge Base

About GlobalProtect Licenses

GlobalProtect Visibility, Troubleshooting and Reporting Enhancements

Secure Your Remote Workforce

GlobalProtect Resources in COVID-19 Response Center


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