Customer Support - Made Simple!

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ATTENTION Customers, All Partners and Employees: The Customer Support Portal (CSP) will be undergoing maintenance and unavailable on Saturday, November 7, 2020, from 11 am to 11 pm PST. Please read our blog for more information.

Community Team Member

Customer Support Resources Made Simple Video Series.png

 

 

At Palo Alto Networks, we are focused on Customer Support and helping Security Professionals finding the answers that they need to address their daily Security Challenges. One of the ways that we are doing that is with the introduction of the Customer Support Resources Made Simple Video Series. 

 

Steve Cloughesy, VP Customer Support Delivery Americas, kicks off the video series, introducing all of the parts of this video series. He talks about Beacon, BPA Tool, Online Resources, Searching, Chrome Extension and Customer Support Portal.

 

Intro to Customer Support Resources Made Simple Video Series

 

We welcome you to view the entire playlist here:

Customer Support Resources Made Simple Video Series Playlist

 

In order to help organize this series, it has been broken down into the following parts (Videos):

 

We hope that this helps introduce you to what we have to help answer your daily questions. 

 

We welcome you to browse all of the blogs and articles that we have in the LIVEcommunity, as well as participate in the Discussion areas to help get your questions answered. 

 

And worst case, if you are still not able to find an answer that you need, you can open a support case from the Customer Support Portal (CSP) here: Customer Support Portal

 

Thank you for using Palo Alto Networks security solutions.

 

Thanks for taking time to read my blog.
If you enjoyed this, please hit the Like (thumb up) button, don't forget to subscribe to the LIVEcommunity Blog area.

 

As always, we welcome all comments and feedback in the comments section below.

 

Stay Secure,
Joe Delio
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Comments
Community Manager

Great blog and videos in making it simple to gain support. Especially through online resources. 

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Community Team Member

Great post to understand the simplicity of online resources...all in one place!

 

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