Introducing the Cortex Help Center

Palo Alto Networks and the Cortex team are pleased to announce the Cortex Help Center is now live!

What is the Cortex Help Center?

The Cortex Help Center is the location for all technical documentation related to the Palo Alto Networks Cortex products. Cortex products include Cortex XSOAR, Cortex XDR, Cortex XDR Agent, Cortex XSIAM, and Cortex Xpanse.

You can search content by product, keyword, and even for specific search terms within documentation (think: a unique product feature, type of alert, or playbook). Watch this short video to learn more about the new Cortex Help Center.

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What does this mean for Cortex customers?

This migration of Cortex TechDocs to the Cortex Help Center will not affect your experience in the Customer Support Portal, LIVEcommunity, or community’s Cortex Customer Journey Guides.

Any TechDocs URLs you have saved should seamlessly redirect to content in the Cortex Help Center; this applies to all content linked in the KnowledgeBase, Customer Support Portal, and LIVEcommunity as well. Email us at community@paloaltonetworks.com if you have any issues with TechDocs links from the community.

If you haven't already, bookmark the new Cortex Help Center URL: https://docs-cortex.paloaltonetworks.com.

Thanks for reading! As always, comment down below with any questions or feedback.